How Wash Authority started
Before this was a company, it was a problem at home. Eric worked as an engineer, and the job kept him out of town. So we looked for work that could keep him here.
- Karen's ideaFriends said there was room for a window cleaning business. Karen thought we should try it, but Eric was not sold.
- The first jobHe tried one anyway. It took him over 17 hours.
- Nights and weekendsFor a while, Eric kept engineering and cleaned on evenings and weekends. Then Karen handled sales while Eric ran the work, and it grew.
- The callThe day after Eric left engineering full time, a restaurant called about its windows. We took it as a sign that we were on the right road.
Today Karen is the Wow: sales, vision and customer relationships. Eric is the How: the crew, the equipment and the details on every job.
